In Person · Fort Lauderdale · Tue, Aug 18

Fort Lauderdale
ITSM Insights
Meetup

For IT pros in South Florida. We're back in person on Tuesday, August 18, 2026, and this round we're keeping it casual — think after-work drinks with people who get what you do. No slides, no pitches, no pressure. Just good conversation and new local contacts. Let us know you're coming.

Aug 18
Tuesday
In Person
Fort Lauderdale
$0
Cost — Free
0
Sales Pitches
Count Me In — Aug 18 What to Expect

Come meet your local ITSM community. An easygoing, in-person get-together in Fort Lauderdale on Tuesday, August 18, 2026 — no agenda, just good people.

What to expect in Fort Lauderdale
A free, casual evening in South Florida — think after-work drinks with people who get what you do. No presentation, no theme, no vendor pitches, no pressure. Just IT and ITSM pros getting to know each other and building a local network. Swing by, stay as long as you like. We're at Gulf Stream Brewing, 5:30–7:30 PM EDT — just give us a heads-up if you think you'll make it.
Coming? Let Us Know

Fort Lauderdale — In Person, Aug 18

No formal RSVP needed — but if you're planning to swing by, give us a heads-up so we know roughly how many to expect and can look out for you.

Built for IT directors, VPs, managers, MSP owners, and service delivery teams.

What you'll get out of it
  • New local contacts — the people running service desks, IT teams, and MSPs near you.
  • Real conversation — no agenda, no pitches, no vendor spin.
  • A few ideas you can actually use — pulled from people solving the same problems.

By letting us know, you agree to our Privacy Policy and consent to receive a note with the venue and start time.

No pressure, no formal RSVP. Swing by Gulf Stream Brewing on Tue, Aug 18, 5:30–7:30 PM EDT. A heads-up just helps us know roughly how many to expect.
Back In Person

Fort Lauderdale ITSM Insights Meetup Returns

In Person
AUG
18
TUE
Fort Lauderdale ITSM Insights Meetup
Tuesday, August 18, 2026
Gulf Stream Brewing
We’re at Gulf Stream Brewing, 5:30–7:30 PM EDT. Just let us know you’re coming.
What We're About

One Mission. Every City.

Real ITSM conversations for real IT pros — no vendor theater, no certification hard-sell, no "sponsored content." Just practitioners sharing what actually works. The Fort Lauderdale meetup is part of the ITSM Insights Meetups by Tideline Insights — same format, same host, every city.

Zero Sales Pressure

No vendor pitches. No product demos snuck in. No "just quickly mentioning our platform." This is a community space — full stop.

Practical Takeaways

Every session focuses on real wins you can apply the next morning — quick improvements, honest lessons, and ideas that actually work in the real world.

Local Community

Each city has its own meetup — meet IT pros from your own region, build local relationships, and be part of something growing from the ground up.

Your Organizer

Ryan Holzer, ITIL Expert

Ryan is Founder and Principal of Tideline Insights, an ITSM consulting firm — ITIL Expert with 20+ years of hands-on service management experience across help desk, process improvement, and enterprise ITSM transformations.

He started the ITSM Insights Meetups by Tideline Insights because he couldn't find a local space for real practitioner conversations — so he built one. Six Florida cities to start. No sponsors with agendas. No certification pushers. Just IT pros helping each other do better work.

ITIL Expert 20+ Years ITSM Continual Improvement Florida-Based ITSM Insights Meetups by Tideline Insights
Ryan Holzer, host of the Fort Lauderdale ITSM Insights Meetup

Frequently Asked Questions

100% free to attend — no registration fee, no membership, and no upsell at the door. We meet at a local spot with a bar, so anything you eat or drink is on your own tab, but there’s nothing you have to buy to take part. The only ask is that you let us know you’re coming so we can plan accordingly.
None. ITSM stands for IT Service Management — the practice of delivering and improving IT as a service to the business. Whether you’re a certified ITIL Expert or you’ve never heard of a service catalog, you’re welcome. We keep the conversation accessible and skip the jargon when we can.
A free evening for IT pros in South Florida: informal networking, plain and simple — a chance to meet local IT and ITSM people over a drink. No slides, no agenda, no vendor pitches. It’s at Gulf Stream Brewing, 1105 NE 13th St, Fort Lauderdale, FL 33304, 5:30–7:30 PM EDT.
Yes. Each city has its own in-person meetup on its own date, so register on your city’s page. The Fort Lauderdale meetup is Tuesday, August 18, 2026.
The Fort Lauderdale meetup is Tuesday, August 18, 2026 at Gulf Stream Brewing, 1105 NE 13th St, Fort Lauderdale, FL 33304, 5:30–7:30 PM EDT.
The Fort Lauderdale meetup is part of the ITSM Insights Meetups by Tideline Insights. The next in-person round runs across the Florida cities in August 2026; the Fort Lauderdale meetup is Tuesday, August 18, 2026.
None. We don’t assume you have ServiceNow, a CMDB, or any formal ITSM tooling. Sessions are designed for teams working with whatever they have — even if that’s just email and a spreadsheet.
Two ways: want to present or suggest a topic? Email ryan@tidelineinsights.com — the bar is simple: be useful to someone in the room. Interested in sponsoring an event or providing a venue? Reach out the same way. Sponsorships help keep the meetups free and community-first. No sales pitches — ever.
Yes. We’re looking for local companies willing to provide meeting space — a conference room, training room, or event space that fits 20–30 people. Hosting helps keep the meetup free, makes it more accessible, and gives your team visibility in the local IT community. No sales time, no product demos — just a great space. Email ryan@tidelineinsights.com if you’re interested.
If you want to help build a local ITSM community in your city, reach out to Ryan. The network adds new cities when there’s interest and a willing local champion.
Email Ryan directly at ryan@tidelineinsights.com or connect on LinkedIn.
If any city event needs to cancel or reschedule, all registered attendees for that event will be notified by email at least 5 business days in advance. Questions? Email Ryan.
No. The ITSM Insights Meetups by Tideline Insights network is independently organized by Ryan Holzer through Tideline Insights. No formal affiliation with AXELOS, PeopleCert, ServiceNow, or any other vendor or certification body.
Brought to You By

The Meetup Is Free. Going Deeper Is Optional.

These free community events are organized and sponsored by Tideline Insights — an ITSM consulting practice that helps IT organizations build structure, improve service delivery, and get out of firefighting mode. When your team is ready to move from ideas to execution, Tideline Insights can help — gap assessments, roadmaps, process design, and hands-on implementation support. No enterprise price tag, no 12-month timelines.

How Tideline Insights Helps After the Meetup

  • Discovery and current-state analysis — gaps, bottlenecks, and priorities before a single recommendation is made
  • Process design and documentation — value stream mapping, workflow design, and waste removal
  • Continual improvement practice — measurement frameworks, improvement backlogs, and a CI cadence that sticks
  • Organizational change management — adoption plans, cultural readiness, and stakeholder buy-in
  • Strategic advisory — an ITIL Expert on your side for leadership decisions, escalation guidance, and strategic planning